The RDS NE complies fully with the Data Protection Act 1998.

When you contact RDS NE we may ask you for your contact details, which include your name and a method of contact such as your address. This personally identifiable information is stored securely by the RDS NE and only members of the RDS NE staff are able to access this information. No personally identifiable information provided to the RDS NE will be passed on or otherwise distributed to any third party (any organisation or person outside the RDS NE) by RDS NE staff, except where individual consent has been sought and granted.

All information that you provide us with will be treated in the strictest confidence.

Your contact details are collected to facilitate our advice provision.

RDS NE staff may also ask you for other details which may include, for example, your occupation and the organisation at which you are employed. These details will be used for various analyses of the service and in reports to other organisations. The information presented from the analyses will be anonymous and will not be linked to any personally identifiable information.